Avenue

Defining the experience of a unique, pioneering company

UX & Design
Financial Services

Our briefing: to build a different financial institution.

Different firstly because it would sell North American financial assets to Brazilians. This had not yet been done online at scale. It was the preserve of a few private banking clients.

Different because it should avoid market clichés. No black background, complex language, look of a brokerage.

Different because in addition to investing, the client could transfer money to other countries online.

In summary: we had to convey peace of mind, security, reliability. Show the more conservative investor, the fixed income and big bank client, that Avenue could be for them.

What we did

Strategy

Product strategy

Information architecture

Benchmarks

Design

Interface design

Micro interactions

Prototyping

Avenue was a blank sheet at this moment. Just a logo and an idea. We worked on a simple, clean experience. Only the necessary elements on the screen. A color palette based on blue and white. Very different from the competition. Evoking calm and serenity.

Having found the tone, the task was to minimize the complexity of the money transfer, asset purchase and dashboard screens. Difficult. But not impossible.

In a few months of intense exchange and production the Avenue experience was born, followed by the design. A gratifying project that defined the experience of a company that has had an amazing trajectory.

“You don't know how customers praise the designed platform. The most common description is not saying that it is easy but that it is a normal, natural experience. Phone never rings with customers asking questions about usage.”

Roberto Lee, Founder and CEO